Public Sector Putting people first, delivering more effective and efficient services
Welcome to the Public Sector section of Design for Europe
Design has the power to help generate innovative and creative solutions to some of the public sector’s biggest problems. By putting the needs of the user first, it can dramatically improve services, making them more effective and efficient.
Over the past three years we have worked closely with public sector organisations across Europe to understand and identify the challenges to using design approaches. From this we have created a series of learning modules, based around three key challenge areas, to help support the public sector in adopting these new approaches. The modules have been developed to help build people's confidence in using design so that they can start putting it into practice and make change happen.
Read more on our work and approach, or explore the three challenge areas below.
Key challenge areas
We’ve identified three key challenge areas to using design to drive innovation in the public sector. Through these areas you can access information, advice and tools to help you make change happen — click through for more on each.
We’d like to thank everyone, including our partners La 27e Région and the Estonian Design Centre, who has contributed to the debate, discussion and knowledge here on this site – and throughout the Design for Europe programme. In particular, we’d like to thank those who gave their time and expertise by taking part in a series of conversations that helped us to draw together common themes and advice that shaped the learning modules:
Julia Bosse, Brenton Caffin, Jesper Christiansen, Sonja Dahl, Audrone Drungilaite, Alexander Heichlinger, Sabine Junginger, Agnes Kwek, Bas Leurs, Oliver Marlow, Glen Mehn, Melani Oliver, Nicolas Rebolledo, Sophie Reynolds, Daniela Sangiorgi, Marco Steinberg, Oliver Szasz, Helen Taylor, Stephane Vincent, Anna Whicher.